FAQs

Do you have a vegetarian option?

We do not have a veggie burger but we can make a sandwich with our vegetable toppings such as with mushrooms and caramelized onions. We also have California Fries which is Fresh fries topped with caramelized onions, melted cheese and our freshburger sauce.

What’s the difference between a Fresh Burger and a Prime burger?

A Fresh burger is 4 oz. and our Prime burger is 6 oz. Both are made with premium quality 100% fresh Canadian Certified Angus beef.

Are your buns gluten free?

We are sorry that at this time we do not have gluten-free buns.

What kind of oil do you fry your Fresh Fries in?

We use canola oil.

How about with people with peanut allergies?

We are a peanut-free restaurant.

Why are your hamburgers all made the same way?

All our hamburgers come with cheese, lettuce, tomato and sauce as a standard. We also have red onions and pickles as free toppings but you have to ask for them. If there is anything you don’t like let us know and we will not put them on. The reason we have standardized our hamburgers is that we get very busy especially during the lunch period. To be able to serve as many guests as possible, we have made it easy to order. However, if you like your hamburgers a certain way, let us know when you place your order.

So you get busy at lunchtime?

Yes, we do get busy. However, we aim to serve everyone within 12 minutes no matter how busy we are. Our standard service time is 5 minutes.

Do you deliver?

Generally we don’t but if there’s a special service you need call us and ask us. We try to accommodate our guests as best we can.

May I place an order online?

Absolutely you may. Click the “Order Now” button on our menu page and follow the instructions. Then go to the store and skip the line. This option is currently only available at our Richmond Hill location.

How fresh are your burgers?

We grind our meat onsite several times a day. And we use only fresh ingredients as toppins. Our hamburgers are as fresh as it gets.

Is Fresh Burger a chain, or a Franchise?

No, Fresh Burger is a unique family-owned business. We live in Richmond Hill.

Do you plan to grow Fresh Burger?

Absolutely we plan to grow. This original Richmond Hill location is our prototype.